Not enough sand? Bare spots?

Hi, I set up my Oasis yesterday, had zero issues setting it up but smoothing out the sand was a challenge. I’ve been running it for a day and there are bare spots no matter how hard I try to smooth it out. I go in and cover them up and a new spot appears. It’s almost like I need half a teaspoon more sand.

I have scoured the site, instruction manual, and social media and I have found that there needs to be 5 tsp of a special 0.1 mm sand that is sometimes available for sale on your site depending on stock and that the bag that I received should have been exactly that much and that your social media pictures look much fuller than my Oasis does. Help?

1 Like

1 Like

noticed the same issue myself like a couple more ounces would fix it

1 Like