I received my order 20 minutes ago and I’m trying to set it up for the first time. I connected the app to the device and it connected and whenever I select the device, it doesn’t do anything it just thinks for two seconds and does nothing.
I have unplugged the device, pushed the button, plugged it back in- uninstalled the app and reinstalled it.
I had the same issue. I ended up deleting the device through the settings, holding the button on the Oasis for 3 seconds to clear the wifi settings and going through the set up again. Also make sure your phone is connected to the exact same network that you’re connecting your Oasis to. You can access it through other home networks after set up but initally make sure they are the same… I have a network strictly for IOT and once I connected my phone to that network everything started working. After, I switched my phone to my main home network and was still able to connect to the Oasis. Hope this helps.