Mini Oasis is Busy

Just got mine today, had some issues with set up, but used the web based tool to upgrade. However now when I open the app says Your Oasis Mini is busy, please wait. However it’s not moving, I haven’t selected a track, nothing is happening. I’ve tried turning it off and back on and it goes in a circle, stops towards the side, there’s a slight grinding noise.

Is anyone else experiencing this or knows a way to troubleshoot?

Yep, please try holding the reset button on the back of the device for 25 seconds (I’d recommend setting a phone timer) and then release and allow the unit to reboot. Please let me know if that fixes the issue.

That worked! Thanks so much!

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