The humming is the motors not music and that loud crunching sound is coming from the oasis. Is this supposed to happen? And is there a way to fix it?
Its makes the sound of chewing flower and its really grating.
The humming is the motors not music and that loud crunching sound is coming from the oasis. Is this supposed to happen? And is there a way to fix it?
Its makes the sound of chewing flower and its really grating.
This usually means there’s not enough grease on the gears or it needs time to distribute a bit better. Please open a ticket via support.grounded.so
I’m having the same problem however mine sounds worse unfortunately. I did email them, any other suggestions? It’s not even worth using at this point and I’ve had it one week
Mine doing the same. I opened mine (at my own risk). I do not suggest anyone else do that, but I figured that I would have to, to apply the grease eventually anyway. I do not see any dust or other debris that would be causing the issue. I will update when I apply the grease and let everyone know if that solved my problem.
I am happy to report that adding grease helped the crunching noise a lot. Just be super careful applying it.