Let me clarify, I got this for my wife. I initially set it up using my phone to make sure i knew what to do, I discovered it sets up just like my weather station using its own wifi, then connecting thru the app. It worked great!! As soon as it recognized the device it did an update, and worked fine. Then, when i tried to set it up with her phone, it gives me and error saying it is connected to my wifi network, but it is not accessible. Tried it on my phone again and I get the same error. I removed it from my wifi network, uninstalled and re-installed the app several times and it sets up fine, (connects to my wifi), but says its not accessible in the app. I tried to do the firmware upgrade, but my computer doesnt see it. My phone is a Samsung Galaxy S21 Ultra, hers is a Samsumg Galaxy S23 Plus. Both get the same error now. What would cause this?